Privacy Policy

Find out more about our Privacy Policy


  • Publisher: The individual or legal entity that publishes online public communication services.
  • The Site: All sites, web pages and online services offered by the Publisher.
  • The User: The person using the Site and its services.

Type of data collected

In the course of using the Sites, the Publisher may collect the following categories of data concerning its Users:

  • Civil status, identity and identification data...
  • Personal data (lifestyle, family situation, excluding sensitive or dangerous data)
  • Connection data (IP addresses, event logs, etc.)

Disclosure of personal data to third parties

No communication to third parties

Your data will not be disclosed to third parties. However, you are informed that your data may be disclosed in application of a law, regulation or decision by a competent regulatory or judicial authority.

Prior notification of the transfer of personal data to third parties in the event of a merger/absorption

Prior information and opt-out before and after the merger / acquisition

In the event that we take part in a merger, acquisition or any other form of asset transfer, we undertake to guarantee the confidentiality of your personal data and to inform you before they are transferred or subjected to new confidentiality rules.

Purpose of re-use of personal data collected

Carry out customer management operations concerning

  • holiday rental contracts; reservations for stays at the Pare Lodge; invoices; accounting and, in particular, management of customer accounts;
  • a loyalty program within one or more legal entities;
  • monitoring customer relations, such as satisfaction surveys, complaints management and after-sales service;
  • the selection of customers for studies, surveys and product tests (except with the consent of the persons concerned obtained under the conditions set out in article 6, these operations must not lead to the creation of profiles likely to reveal sensitive data - racial or ethnic origins, philosophical, political, trade-union or religious opinions, sex life or health)

Carry out prospecting operations

  • management of technical prospecting operations (including technical operations such as normalization, enrichment and de-duplication);
  • solicitation operations

Commercial statistics

Organizing competitionslotteries or any promotional operation, with the exception of online gambling subject to approval by the Autorité de Régulation des Jeux en Ligne.

Management of requests for access, rectification and opposition rights

Managing unpaid bills and disputesprovided that it does not relate to offences and/or does not result in the exclusion of the person from a right, benefit or contract

Managing people's opinions on products, services or content

Data aggregation

Aggregation with non-personal data

We may publish, disclose and use aggregated information (information about all of our Users or specific groups or categories of Users that we combine in such a way that an individual User can no longer be identified or referred to) and non-personal information for industry and market analysis, demographic profiling, promotional and advertising purposes and other business purposes.

Aggregation with personal data available on the User's social accounts

If you connect your account to another service's account for the purpose of cross-mailing, that service may share your profile and login information with us, as well as any other information you have authorized to be shared. We may aggregate information about all our other Users, groups, accounts, with the personal data available about the User.

Identity data collection

Prior identification for service provision

Use of the online holiday booking functions requires prior identification. Your personal data (surname, first name, postal address, e-mail address, telephone number, etc.) is used to fulfil our legal obligations resulting from the delivery of products and/or services, under the General Terms and Conditions of Sale, the Limited Warranty, if applicable, or any other applicable conditions. You will not provide false nominative information or create an account for another person without their authorization. Your contact information must always be accurate and up-to-date.

Collection of identification data

Use of user ID only for access to services

We use your electronic identifiers only for and during the execution of the contract.

Terminal data collection

Collection of profiling and technical data for service provision purposes

Some of your device's technical data is automatically collected by the Site. This information includes in particular your IP address, Internet access provider, hardware configuration, software configuration, browser type and language... The collection of this data is necessary for the provision of services.

Collection of technical data for advertising, sales and statistical purposes

Your device's technical data is automatically collected and recorded by the Site for advertising, commercial and statistical purposes. This information helps us to personalize and continually improve your experience on our Site. We do not collect or store any personal data (surname, first name, address, etc.) that may be linked to technical data.


Cookie retention period

In accordance with CNIL recommendations, cookies are kept for a maximum of 13 months after they are first stored on the User's terminal, as is the period of validity of the User's consent to the use of these cookies. The lifetime of cookies is not extended with each visit. The User's consent must therefore be renewed at the end of this period.

Purpose of cookies

Cookies may be used for statistical purposes, in particular to optimize services rendered to the User, based on the processing of information concerning access frequency, page personalization, operations carried out and information consulted.

You are informed that the Publisher may place cookies on your terminal. The cookie records information relating to your browsing on the service (the pages you have consulted, the date and time of consultation, etc.) which we can read during your subsequent visits.

The User's right to refuse cookies

You acknowledge that you have been informed that the Publisher may use cookies. If you do not wish cookies to be used on your terminal, most browsers allow you to disable cookies via the settings options.

Technical data retention

Technical data retention period

Technical data is kept for the time strictly necessary to achieve the above-mentioned purposes.

Personal data retention and anonymization periods

Data retention for the duration of the contractual relationship

In accordance with article 6-5° of French law no. 78-17 of January 6, 1978 on data processing, data files and individual liberties, personal data that is the subject of processing is not kept beyond the time required to fulfill the obligations defined when the contract was signed, or the predefined duration of the contractual relationship.

Retention of anonymized data beyond the contractual relationship / after account deletion

We store personal data for the time strictly necessary to achieve the purposes described in these GTC. After this period, the data will be anonymized and kept exclusively for statistical purposes and will not be used in any way whatsoever.

Deleting data after account deletion

Data purging procedures are in place to ensure that data is effectively deleted as soon as the retention or archiving period required to fulfill the specified or imposed purposes has been reached. In accordance with the French Data Protection Act no. 78-17 of January 6, 1978, you also have the right to delete your data, which you may exercise at any time by contacting the Publisher.

Indications in the event of a security breach detected by the Editor

Informing the User in the event of a security breach

We undertake to implement all appropriate technical and organizational measures to guarantee a level of security appropriate to the risks of accidental, unauthorized or illegal access, disclosure, alteration, loss or destruction of your personal data.

In the event that we become aware of unlawful access to your personal data stored on our servers or those of our service providers, or of unauthorized access resulting in the risks identified above, we undertake to :

  • Notify you of the incident as soon as possible;
  • Examine the causes of the incident and inform you;
  • Take reasonable steps to mitigate any adverse effects and damages that may result from the incident.

Limitation of liability

Under no circumstances may the undertakings set out above concerning notification in the event of a security breach be assimilated to any admission of fault or responsibility for the occurrence of the incident in question.

Transfer of personal data abroad

Transfer of data to countries with an equivalent level of protection

The Publisher undertakes to comply with the applicable regulations relating to the transfer of data to foreign countries and in particular with the following terms and conditions:

  • The Publisher transfers the personal data of its Users to countries recognized as offering an equivalent level of protection.

For a list of these countries : CNIL - Data protection around the world

Modification of the GTC and the privacy policy

In the event of modification of these GTC, undertaking not to lower the level of confidentiality substantially without prior information of the persons concerned.

We undertake to inform you in the event of substantial modification of the present GCU, and not to lower the level of confidentiality of your data in a substantial way without informing you and obtaining your consent.

Applicable law and remedies

Arbitration clause

You expressly agree that any dispute arising out of or in connection with this Privacy Policy or our T&Cs, including, without limitation, their interpretation or performance, shall be submitted to arbitration in accordance with the rules of the mutually agreed upon arbitration platform, to which you shall adhere without reservation.

Data portability

Data portability

The Publisher undertakes to offer you the possibility of having all your personal data returned to you on request. In this way, the User is guaranteed greater control over his or her data, and retains the possibility of reusing it. This data must be supplied in an open and easily reusable format.